Shipping and Returns
At Puro Cru, each rug is a unique, handcrafted piece, produced and packaged with all the care it deserves.
Shipping costs will be calculated after entering your address. Orders over R$200 include standard delivery in Europe and free shipping, automatically at checkout.
Delivery time is 4 to 5 weeks. All custom orders will have an estimated delivery time.
Each piece is handmade; colors and shapes may vary slightly from the photo, making each rug unique.
For more information about our return policy or questions about shipping, we are here to help!
Remember, our customizable rugs are non-returnable due to their uniqueness. If you need help, we're available at 938909653, Monday through Friday, 9 a.m. to 6 p.m., or by text.
Your satisfaction is our priority, we are at your disposal.
